Privacy Policy for Oswal Auctions App

Oswal Antiques takes its responsibilities under data protection legislation very seriously and respects the privacy of our customers. This Policy aims to clearly tell you how we use your personal data, how we ensure it is kept secure and your choices.

We are committed to respecting and protecting the personal data gathered via our websites and applications whilst it is in our care, using it only in accordance with this Privacy Policy and our Cookie Policy. We do not collect your personal data unless for registration purpose and communicate with you about our products and services now and in the future.

A] Types of information we may collect about you

Personal data is that which can personally identify you, such as name and email address.

Location details like Postal Address, Country, State, City, PIN Code.

Documents such as PAN and Aadhaar Details.

B] How we collect your personal data

We collect data when you interact with our websites or applications, when you register with us.

This data is collected purely used only for internal record purposes only and not shared with anyone for any purpose whatsoever.

C] How we use your personal data and lawful bases for processing

We use your personal data for the following purposes:

To provide a service to you, for example to:

• To respond to your queries about our products and services.
• To fulfil your requests for our products and services.
• To send you service communications (for example, a welcome/registration email, forgotten password email, a receipt or availability notification related to your purchase(s), support correspondence or a notification regarding changes to your service).
• To keep records up to date and to ensure the provision of purchases you have made.

D] Data retention

We will keep personal data only for as long as we need it to maintain our relationship with our users, provide them with the products, services or information they have requested, to inform our customers /clients for any new developments, to comply with the law, and to ensure we do not communicate with individuals that have asked us not to.

The data is stored in a secure repository with restricted access only to authorized personnel.

When we no longer need the information, we will dispose of it securely, using specialist companies to do this work for us if necessary.

E] Sharing information with others

The data is collected purely used only for internal record purposes only and not shared with anyone for any purpose whatsoever.

F] Data Deletion

In case any user desires deletion or purging of personal data, the same can be sent as a request
to info@oswal.auction or write to Oswal Antiques, 307, Narayan Udyog Owners Premises
Co.Op. Soc. Ltd 7, Industrial Estate, Chiwda Galli,
Lalbaug, Mumbai - 400012. India.

G] Questions and Complaints

If you have any questions or complaints regarding this Privacy Policy please
email info@oswal.auction or write to Oswal Antiques, 307, Narayan Udyog Owners Premises
Co.Op. Soc. Ltd 7, Industrial Estate, Chiwda Galli,
Lalbaug, Mumbai - 400012. India.

Last updated: 1st January 2024